Challenging misleading healthcare claims


This privacy notice tells you what information we collect when you visit this website, what we do with it and how you can opt out.

Like many websites, when someone visits this website we collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. We will not pass this information to anyone else.


The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) cover the use of cookies and similar technologies for storing information, and accessing information stored, on a user's equipment such as their computer or mobile.

A "cookie" is a small file containing a string of characters that is sent to your computer when you visit some websites. When you visit the website again, the cookie is sent back to the website and allows that site to recognize your browser. Cookies may also store user preferences and other information, and can be used to gather anonymous analytics that help improve websites based on how people use them. The use of cookies and similar technologies has for some time been commonplace and cookies in particular are important in the provision of many online services. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However some website features or services may not function properly without cookies.

Use of cookies by us

This website uses joomla! software, which uses a cookie to ensure proper operation of the website. We also use Google Analytics for visitor tracking. The cookies used are detailed below.

We use CIVIC Cookie Control to control cookies.

The first time you visit our website, some cookies are placed on your computer. A popup in the lower left of the page gives information about cookies. This will disappear after ten seconds but will reappear if you click on the orange triangle in the bottom left of the screen. If you click on 'Information and Settings', you will see more information and a link to this page to read more.

You are given the option of continuing or turning off non-essential cookies. A cookie remembering your action will be stored on your computer so that we won't need to ask you every time you visit, but note that you will be asked again if you don't visit our website for three months.

If you click on 'I'm fine with this', the popup will disappear. If you click on 'Turn non-essential cookies off', all cookies will be deleted from your computer except the essential CIVIC Cookie Control and joomla! cookies.




CIVIC Cookie Control


Cookie Control cookie. This cookie remembers your preference. It does not contain any personal information about you and is deleted three months after you last visit this website.

Google Analytics


We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonymously on its servers in the US, and neither ourselves or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

These cookies are set only after the user has given consent to us to use cookies.


A string of 32 characters

This is a unique number that allows joomla! to function correctly. It does not contain any personal information about you and is deleted when you close your browser.

Changing browser settings to accept or reject cookies

If you wish to prevent all cookies from being placed on your computer, you will need to change your browser settings to reject cookies. How to do this will depend on which browser you use and we provide further details for the most popular browsers below. However, this may severely affect how web pages look and how they function and some websites may not display at all.

Internet Explorer





For other browsers, consult the browser's help pages or the browser's supplier.

For information on how to do this on the browser of your mobile phone please refer to your phone's manual or the manufacturer's website.

Viewing cookies

If you wish to view cookies from a website, consult your browser's help pages.

Newsletter subscription

When you subscribe to our newsletter, you must supply a name and a valid email address. This information, along with the IP address used to subscribe, are captured automatically and retained.

We may use the details you have supplied and the IP address to check whether you are suspected of spamming other websites and we will use this information to consider whether to allow your subscription. We may use the information supplied and the IP address and log them with an anti-spam service to warn others of suspected spamming activity.

Subscription is granted entirely at our discretion and we reserve the right to refuse a subscription without giving any reason.

If we refuse your subscription, the details you entered are automatically retained. This gives us a measure of control over repeated applications, which frequently occurs when spammers try to subscribe.

To unsubscribe from the newsletter, click on the link at the bottom of every newsletter or contact us, giving us the name and email address you used to subscribe.

If you unsubscribe from the newsletter, your personal details are not automatically deleted, but we will delete them within three months.

When we send out a newsletter, we automatically gather details about whether you open the email and which links you click on. We use this information to gauge the effectiveness of our newsletters.

Contact form

When you fill in a contact form, you are given the opportunity to provide an email address that we can use to reply to you. We will only use this email address to reply to you and we will not pass it to anyone else.

RSS feed

If you subscribe to one of our RSS feeds using an RSS Reader, we do not retain any information about you or your subscription. However, since we use Google's FeedBurner service to deliver the feed, you should consult their privacy policy.

If you subscribe to one of our RSS feeds via FeedBurner and choose delivery by email, FeedBurner will collect and retain the email address you enter and this information is available to us.

Useful information 

Information regarding the PECR on cookies can be found on the website of the Information Commissioner's Office.

A number of websites provide detailed information on cookies such as

The Internet Advertising Bureau website Your Online Choices allows you to install opt-out cookies across different advertising networks.

Google has developed a browser add-on to allow users to opt-out of Google Analytics across all websites which use this popular analytics product.

New technologies such as Mozilla's Do Not Track allow you to tell websites not to track you.

Internet Explorer has a feature called Tracking Protection Lists which allows you to import a list of websites you want to block.

Many browsers, including Chrome and Firefox, allow you to prevent third-party websites setting cookies. Consult your browser's help pages for further information.

Use of personal information

Other than as stated above, we do not use or collect any other personal information. We explicitly do not pass on personal information to others except where required by law.

Server location

The server that hosts this website is located in the USA provided by A Small Orange who provide data protection equivalent to the Safe Harbor Framework.

Website backups are provided by myRepono and stored on a server provided by ServInt. This server is located in the USA and is registered under the US-EU Safe Harbor Framework.

Links to other websites

This privacy notice does not cover any links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit. Visiting other websites may cause cookies to be placed on your computer.

We accept no liability for any websites linked to from this website.

Trade marks and copyright

We retain copyright of all original material on this website. We acknowledge the trade marks and copyright of others, but we use material under the fair dealing concept, generally for criticism or review.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 04 August 2015.

If you have any queries about this privacy notice, please contact us.


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