Challenging misleading healthcare claims

Making a complaint

This section gives you the knowledge, tools and resources with which to find misleading claims and to effectively challenge them.

Click on the links below or use the menus above.

  • Why complain? explains why we need to challenge misleading claims.
  • Where to find misleading claims gives ideas about where you are likely to come across, well, misleading claims.
  • Once you found claims you think are misleading, How to complain guides you through what you need to do to.
  • Since there are many organisations — both statutory and voluntary — you can complain to, Who to complain to gives some advice.
  • We also provide a variety of Tools and resources that will help you to do all this.
  • Remember to tell us about your successes and any failures!

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