Advertising investigations
The Nightingale Collaboration complained to the MHRA about point of sale advertising of Nelson’s homeopathic products in six Holland and Barrett stores and advertising on their website. The complainant was concerned that the advertising included indications for use but the products were not licensed with indications. A similar complaint investigated in November 2011 concerning the same point of sale materials and website was upheld and Holland and Barrett had agreed to withdraw the materials from all stores and review their website.
The MHRA upheld this complaint. Holland and Barrett stated that the advertising materials were displayed in a small number of stores due to a miscommunication. They issued another communication to withdraw the advertising from their stores and amended the information on their website.
Date case raised: 12 July 2012
Date action agreed: 9 August 2012
Date of publication: 22 October 2012
